Complaints & Suggestions Policy

Complaints & Suggestio

At mebrand, we believe that listening to our customers is the key to improvement and long-term success. As a registered and tax-compliant Egyptian brand, we are committed to providing excellent customer service and addressing all feedback with care and professionalism.

If you have a complaint, suggestion, or even a compliment, we want to hear from you. You can reach us easily via:

• Email: support@mebrand.com

• Phone/WhatsApp: +20 1105813531

• Contact Form on our website

Our team reviews all messages within 24–48 business hours, and we aim to resolve any issues promptly. Whether it’s a delivery concern, a quality issue, or a shopping suggestion, your feedback helps us grow and serve you better.

Every voice matters to us. Let us know how we can improve your experience—because your satisfaction is